To contact the Office of the State Long Term Care Ombudsman in New York State, use the on-line form below or call the Senior Citizens Help Line at 1-800-342-9871. If calling from outside of New York State, the office can be reached by dialing 518-408-1469.
All questions and comments are treated as confidential. However, please do not include any identifying information such as a resident or facility name on email.
County and State information is requested in order to direct inquiries to the appropriate local staff person. Phone and email information is requested in case follow-up is needed.