WELCOMEEducating, empowering and advocating for long-term care residents. The Ombudsman Program is an effective advocate and resource for older adults and persons with disabilities who live in nursing homes, assisted living and other licensed adult care homes. Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.
NYS Long Term Care Ombudsman Program PSA - This 30 second video is a Public Service Announcement (PSA) that describes what the Long Term Care Ombudsman Program (LTCOP) does and how it assists residents. It also provides program contact information for those seeking assistance and those who are interested in becoming a certified ombudsman volunteer.
New York State Ombudsman
Free Language Assistance is available